Back Office Application

Travel Agent Back Office Application

The CAA approved Back Office / Auto Invoicing Software system has been designed according to ATOL regulations and makes it easy for Tour Operators to manage all aspects of their back-office operations by connecting the pieces to help you save time and money, which enables you to manage your business more effectively by replacing manual or outdated booking and sales processes. The software is being used and trusted by leading travel agents across UK, Europe and Pakistan (Panama Travel, Times Travel, Bradford Travel Centre, Nottingham Travel, Mirza Travel, JK Travel, Rashid Travel, EastWest Travels, Travelway Limited, AA Express, Nexus Travel, Alnoor Travel, AR Travel, Haji Tours, City Travel, and many more across the UK).

Client Management

  • Client management interface provides various functionalities to manage the customers. Smart interfaces to manage bookings, travel documents, and preferences that are stored centrally.

Retail

  • Client Profiling
  • Client Travel Document
  • Manage Client Enquiry
  • Customer notes
  • WhatsApp Integration 

Booking Management

  • Booking management consist of the end to end functionality of a booking cycle from it creation to fulfilment and management
  • Creating Manual Booking
  • Auto invoicing by taking bookings direct from GDS systems (Galileo, Sabre, Amadeus)
  • Service Request Queues
  • Enquiry Management
  • Automated application of Mark-ups, Commission and Taxes in the Booking
  • Post Sales Activities Like Refund, Reissuance and Cancellation
  • Post code lookup with street map integration 

Corporate

  • Multi Branches
  • Manage Branch Employees
  • Manage all branches from same application

SubAgents

  • Subagent Profiling
  • Credit Limit
  • B2B web portal
  • Manage Markups for Auto Invoicing

Supplier

  • Supplier Profiling
  • Add New Supplier
  • Supplier Payment
  • Supplier Payment History

Financial Accounting

  • In-depth & comprehensive solution for financial activities. Errors reduction by automated process & seamless connectivity with Mid Back Office transactions
  • BSP & Bank Reconciliation
  • Chart of Accounts
  • Ledger Book Keeping
  • Payable & Receivable Accounts
  • Automated Financial Posting of all the travel transaction
  • Financial Reports - Profit & Loss, Balance Sheet, Ledger Statement etc

Reports & MIS

  • Access to consolidate reports through a single web portal interface. Reports once generated can be exported in PDF/Excel format.
  • Comprehensive set of Reports
  • Profit and Loss Report
  • Destination-based Report
  • Employee Performance Report
  • ATOL Certificates, APC Report and sale reports